Introduction
The website [www.bolmaragro.com] is owned by [FULL LEGAL NAME OF BOLMAR AGRO], identified with Tax ID (R.U.C.) No. [TAX ID NUMBER], registered address at [FULL REGISTERED ADDRESS], Lima, Peru, hereinafter "BOLMAR AGRO".
This Privacy and Personal Data Protection Policy aims to inform users about how BOLMAR AGRO collects, uses, stores, retains, protects and, where applicable, transfers personal data obtained through this website, contact forms, email communications, WhatsApp or other channels enabled by the company.
For any queries related to this Policy or the processing of your personal data, please contact us at [PRIVACY / CONTACT EMAIL] or by calling [PHONE NUMBER].
BOLMAR AGRO reserves the right to modify this Policy to adapt to legislative, jurisprudential, technical, operational or commercial changes. The current version will always be available on this website.
This site is a B2B commercial portal. We do not process payments or collect data from end consumers.
Applicable legal framework
BOLMAR AGRO processes personal data in accordance with applicable law in the Republic of Peru, including, among others:
- Law No. 29733, Personal Data Protection Law.
- Regulations of Law No. 29733, approved by Supreme Decree No. 003-2013-JUS.
- Applicable amending, supplementary and related regulations.
Personal data we collect
BOLMAR AGRO may collect personal data from users when they browse the website, complete forms, submit commercial enquiries, contact via WhatsApp, send emails or interact with the company through enabled channels.
The personal data that may be processed includes, among others:
- Full name.
- Company or legal name.
- Corporate email address.
- Phone or WhatsApp number.
- Destination country or country from which the enquiry is made.
- Product of interest.
- Estimated purchase or enquiry volume.
- Message or information voluntarily included by the user.
- IP address.
- Technical data about device, browser and operating system.
- Website browsing information.
- Identifiers generated through cookies or similar technologies.
BOLMAR AGRO does not request sensitive personal data through the website contact form. The user undertakes not to include sensitive data or third-party information in the free-text fields of the form, unless they have sufficient authorisation to do so.
Information collection mechanisms
BOLMAR AGRO may obtain information through manual and automatic mechanisms.
Manual mechanisms
Those in which the user voluntarily provides their personal data, for example:
- By completing the commercial contact form.
- By sending an email.
- By contacting via WhatsApp.
- By requesting information about products, availability, calibres, formats, seasons or volumes.
- By maintaining commercial communications with BOLMAR AGRO.
Automatic mechanisms
Those generated during website browsing, for example:
- IP address.
- Browser type.
- Device used.
- Pages visited.
- Browsing time.
- Web interactions.
- Technical, analytical or tracking cookies.
- Data generated through Google Analytics, Google Tag Manager or similar technological tools.
Processing purposes
BOLMAR AGRO may process users' personal data for the following purposes:
- To handle commercial enquiries received through the contact form.
- To respond to requests for information about products, availability, calibres, formats, season, capacity and commercial terms.
- To manage commercial communications requested by the user.
- To contact the user by email, phone or WhatsApp in response to their request.
- To follow up on commercial opportunities, quotes or export requests.
- To manage relationships with clients, potential clients, suppliers, commercial partners and other professional contacts.
- To maintain internal records of commercial communications.
- To improve the website browsing experience.
- To analyse website usage through measurement and analytics tools.
- To manage the security, maintenance and correct operation of the website.
- To comply with applicable legal, administrative, tax, regulatory or contractual obligations.
- To respond to requests related to the exercise of data subject rights.
- To fulfil additional purposes communicated to the data subject in advance and explicitly.
BOLMAR AGRO will not use personal data for purposes incompatible with those set out here, unless authorised by the data subject or permitted by a legal basis.
User consent
By completing and submitting the contact form, the user declares to have read and accepted this Privacy and Personal Data Protection Policy, authorising BOLMAR AGRO to process their personal data to handle their request and manage the corresponding commercial communication.
Where necessary, BOLMAR AGRO will request the user's consent in advance, explicitly, freely, unambiguously and in an informed manner.
The user may accept, reject or change analytics consent at any time using the “Cookie preferences” control available on every page of the website.
Personal data banks
The personal data collected may be incorporated into personal data banks owned by BOLMAR AGRO, such as:
- Website users data bank.
- Commercial contacts data bank.
- Clients and potential clients data bank.
- Suppliers and commercial partners data bank.
Data retention
Personal data will be retained for the time necessary to fulfil the purposes for which it was collected.
In particular:
- Data submitted via the contact form will be retained for the time necessary to handle the enquiry and carry out the corresponding commercial follow-up.
- Data linked to commercial relationships may be retained while an active, contractual or pre-contractual relationship with the user or the company they represent exists.
- Data necessary to comply with legal, tax, accounting or regulatory obligations will be retained for the periods required by applicable law.
- Data processed for analytical purposes or through cookies will be retained according to the periods indicated in the Cookie Policy.
When personal data is no longer necessary, it will be deleted, blocked or anonymised, as appropriate.
Third-party access and transfers
BOLMAR AGRO may share or allow access to personal data by third parties when necessary to fulfil the purposes described in this Policy.
These third parties may include:
- Hosting and web hosting providers.
- Website technical maintenance providers.
- Professional email providers.
- Web analytics providers, such as Google Analytics.
- Tag management providers, such as Google Tag Manager.
- Communication platforms, such as WhatsApp.
- Legal, accounting, tax or administrative advisors.
- Public, administrative, judicial or regulatory authorities when legally required.
- Other technology providers necessary for the operation of the website.
The website is currently built on WordPress with a custom theme and hosted at Hostinger. BOLMAR AGRO also uses tools such as Google Analytics, Google Tag Manager, WhatsApp and professional email.
[INDICATE PROFESSIONAL EMAIL PROVIDER: GOOGLE WORKSPACE, MICROSOFT 365, HOSTINGER EMAIL OR OTHER.] [INDICATE WHETHER A FORM PLUGIN IS USED: CONTACT FORM 7, GRAVITY FORMS, WP FORMS, ELEMENTOR FORMS, OTHER.] [INDICATE WHETHER FORM SUBMISSIONS ARE STORED IN WORDPRESS OR ONLY SENT BY EMAIL.]Cross-border personal data flows
Due to the use of international technology providers, personal data may be stored or processed outside Peruvian territory.
This may occur, for example, when using hosting services, professional email, web analytics, tag management, communication platforms or technology tools whose servers or provider companies are located outside Peru.
In such cases, BOLMAR AGRO will seek to ensure that personal data is processed under adequate conditions of security, confidentiality and protection, in accordance with applicable regulations.
Information security
BOLMAR AGRO adopts reasonable technical, organisational and legal measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration or destruction.
These measures may include:
- Use of SSL security certificates.
- Restricted access to the administration panel.
- Authorised user management.
- Hosting provider security measures.
- Website updates and maintenance.
- Backup copies, where applicable.
- Access control to received emails and forms.
However, the user acknowledges that no computer system or data transmission over the Internet is completely secure.
Data subject rights
The user, as the data subject, may exercise the rights recognised by Peruvian personal data protection regulations, including:
- Right of access.
- Right to information.
- Right of rectification.
- Right of update.
- Right of inclusion.
- Right of cancellation or erasure.
- Right of objection.
- Right to withdraw consent.
These rights allow the data subject to know what data is processed, request its correction, update, deletion, objection to processing or withdrawal of consent, where applicable.
How to exercise your rights
To exercise their rights, the data subject may send a request to [PRIVACY EMAIL], indicating the subject: "Exercise of personal data rights".
The request must include, at a minimum:
- Data subject's full name.
- Identity document.
- Right they wish to exercise.
- Clear description of the request.
- Email address or means to receive a response.
- Supporting documentation, where applicable.
Where the request is submitted by a representative, the document evidencing such representation must be attached.
BOLMAR AGRO will handle the request within the timeframes established by applicable regulations.
[OPTIONAL: ADD LINK TO DOWNLOADABLE FORM FOR EXERCISING RIGHTS.]Use of WhatsApp
BOLMAR AGRO may enable WhatsApp as a commercial contact channel.
By using this channel, the user accepts that their contact details and the content of the communication may be processed to handle their enquiry, respond to commercial requests and maintain the necessary communication.
The use of WhatsApp may involve data processing by third-party technology service providers. The user is advised to review the privacy policies applicable to that platform.
Commercial communications
BOLMAR AGRO does not currently have a newsletter or system for subscribing to mass commercial communications from the website.
If a newsletter, commercial campaigns or promotional communications are enabled in the future, BOLMAR AGRO will request the relevant consent where necessary and will provide mechanisms to withdraw such consent.
Minors' data
BOLMAR AGRO's website is not directed at minors and is not intended to collect personal data from minors.
If BOLMAR AGRO detects that it has collected personal data from a minor without the appropriate authorisation, it will take reasonable measures to delete or block it.
Intellectual property
The texts, images, photographs, designs, logos, brands, graphics, icons, source code, structure, content, catalogues and other elements of the website are owned by BOLMAR AGRO or by third parties who have authorised their use.
Reproduction, distribution, public communication, transformation, commercialisation or any other unauthorised use of the website's content is prohibited without prior written authorisation from BOLMAR AGRO.
Third-party links
The website may contain links to websites, platforms or content of third parties.
BOLMAR AGRO is not responsible for the privacy policies, terms of use, content, services or practices of such third parties. Access to external sites is the sole responsibility of the user.
Policy modifications
BOLMAR AGRO may modify this Privacy and Personal Data Protection Policy when it deems necessary.
The updated version will be published on this website and will take effect from its publication.
Last updated: [UPDATE DATE].